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Terms & Conditions

1. Preamble
2. Purpose
3. Definitions
4. Product
5. Place an order
6. Price
7. Execution of the order
8. Delivery
9. Method of payment
10. Data confidentiality
11. Right of withdrawal
12. Proof of transactions paid by bank card
13. Force majeure


WARNING

You have just connected to the site www.marokech.com of the Company [MORGATE SARL].
You must carefully read the provisions which follow because they constitute a contact establishing the general conditions of the products and services of the electronic catalog (or of the shop) of the Company [MORGATE SARL].
The "click" that you will execute after having completed your order form constitutes the validation of your order and will constitute irrevocable acceptance of these general conditions.
As a result, you can only order products or services if you accept the conditions provided below.

1. Preamble

The following general conditions of sale govern all transactions established on the web catalog of [MORGATE SARL]. Any order placed on this site assumes the customer's unconditional and irrevocable acceptance of these conditions.

2. Purpose

This contract is a distance contract which aims to define the rights and obligations of the parties within the framework of the sale of the products of the company [MORGATE SARL], on the Internet, through the Maroc Telecommerce platform. .
www.marokech.com is a service and a registered trademark by MORGATE SARL.

Maroc Telecommerce is a transaction management service and a registered trademark by Maroc Telecommerce S.A.

3. Definitions

In the remainder of the contract, each of the expressions mentioned above will be understood within the meaning of its definition, namely:
• “Distance contract”: any contract concerning goods or services between the Company [MORGATE SARL] and a Consumer within the framework of a remote sales or service provision system organized by the Company [MORGATE SARL] which, for this contract, exclusively uses the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
• "Consumer": any natural person who, in this contract, acts for purposes that do not fall within the scope of his professional activity.
• "Order form": document which indicates the characteristics of the Products ordered by the Consumer and which must be signed by him by "double click" to engage him.
• "Order": act by which the Consumer undertakes to purchase Products and the Company [MORGATE SARL] to deliver them.

4. Product

All the products in the catalog are marketed while stocks last.
The company [MORGATE SARL] reserves the right to withdraw an item from the catalog, and this without notice, it can in no case be held to compensate or cancel an order following the inability to use the product purchased for a reason of incompatibility with the equipment already owned by the purchaser.

5. Place an order

After finding the product (s) you are interested in, click on the "order" button, the product is then added to your cart.
You can modify your basket at any time and you can return to the catalog by pressing continue shopping.
When you have finished shopping, confirm your order by clicking on the "Confirm" button.
CMI of error on your part, when entering the order form, we advise you to send us a cancellation request by e-mail within 24 hours; After cancellation of the order by [MORGATE SARL], you can order again.

6. Price

The prices mentioned in the catalog are indicated in Euro excluding tax, are valid at the time of their consultation by the customer and are those in force at the time of the order.
VAT is calculated in the order form according to the rate applicable on the day of the order. The order form and transactions are made in Moroccan DH.
Any change in the rate will automatically be reflected in the price of the products.

7. Execution of the order

The order will be executed at the latest within 7 days from the day following that on which the Consumer placed his order.
CMI of unavailability of the Product ordered, the Consumer will be informed as soon as possible and will be able to cancel his order.
He will then have the unavailability of the Product ordered, the Consumer will be informed as soon as possible and will be able to cancel his order.
He will then have the choice of requesting either the reimbursement of the sums paid within thirty days at the latest of their payment, or the exchange of the Product.

8. Delivery

Delivery is not provided by [MORGATE SARL], the customer will collect his merchandise from the delivery address indicated on his Order Form.
The Products are delivered to the address indicated by the Consumer on the Order Form. The Consumer is required to check the packaging of the goods on delivery and to report the damage due to the carrier on the delivery note as well as to the Company within one (1) day

How much is shipping ?
The transport costs are the responsibility of the buyer,
- In Morocco and abroad, they are based on the rates of the Moroccan Post.
- Our prices are inclusive of VAT and are calculated on the basis of the weight of the products.
- The cost of transporting your delivery is indicated on your invoice.
- It decreases with the quantity ordered. The best is to consolidate your orders.

What are the delivery times ?
Your order is shipped within 48 hours, subject to available stock, after receipt of your payment.
In Morocco and abroad, the items will be sent to you by registered post.
Any delays may not give rise to damages, order cancellation, or refusal to take delivery.


9. Method of payment

To pay for your order by credit card, you choose the means of payment among those offered by [MORGATE SARL] in the Order Form (Visa or MasterCard). Or by check or bank transfer.
In this case, the transaction is remitted for debit from your account within the day following the date of the delivery confirmation.

Your payment by credit card is secured by Maroc Telecommerce which offers a fully secure payment service.

The Consumer guarantees the Company [MORGATE SARL] that he has the necessary authorizations to use the method of payment chosen by him, when validating the Order Form.
CMI for payment by bank card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the card issuer between the Company [MORGATE SARL] and its banking establishment apply.


10. Data confidentiality

The information requested from you is necessary for the processing of
your order and they are treated confidentially.
You have the right to rectify any data concerning you.
You may receive advertisements from [MORGATE SARL] unless you have stipulated that you refuse the use of your personal data for its purposes.

11. Right of withdrawal

From the date of delivery of your order, you have 7 days to exercise your right of withdrawal, and be fully refunded. The costs of returning the goods are your responsibility. However, only goods returned in perfect condition for resale, complete and in their original packaging (unopened) may be reimbursed.

12. Proof of transactions paid by bank card

The data recorded by Maroc Telecommerce S.A on the MarocTelecommerce platform on behalf of [MORGATE SARL] constitutes proof of all commercial transactions between you and the company [MORGATE SARL].

13. Force majeure

[MORGATE SARL] is only required to fulfill its obligations to the extent that no force majeure event hinders them.
For any information, the Buyer can contact customer service at: portedumaroc@gmail.com